Customer Service


At Lassonde Pappas, unparalleled customer service is our expectation, not just our goal. We consistently work to ensure our customers' complete satisfaction through:

  • Technology capabilities
    • Electronic Data Interchange (EDI) order entry and invoicing
    • Vendor Managed Inventory (VMI)
    • Electronic Funds Transfer (EFT)
  • Relationship building – customer service representatives work with customers on a daily basis to ensure their needs are met quickly and efficiently
  • Customer service representative education/training – comprehensive knowledge of products, packaging and procedures
  • Prompt problem resolution – prompt, courteous resolution of complaints or issues
  • On-time shipments – customer service representatives work with the Lassonde Pappas team to ensure on-time, complete delivery of orders

Our Customer Service team combines over 67 years of experience responding to customer's needs. Reach us at: 800-257-7019

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